Amazon Ulasan pelanggan oleh pengguna GetHuman GetHuman-nareshsi dari Disember 1, 2017
Background on GetHuman-nareshsi's case
GetHuman: GetHuman-nareshsi - can you tell our other Amazon customers when your case took place?
GetHuman-nareshsi: Sure. It was morning, on November 22.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nareshsi a list of common Amazon problems)
GetHuman-nareshsi: "Refund" was why I was trying to call.
GetHuman-nareshsi's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-nareshsi: Hi,This is M Vijay Kumar and i orderd Lenovo K* Note, i haven't recieved the mobile and some thing else is available in that parcel and i paid money also please help me to resolve this issue
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
GetHuman-nareshsi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nareshsi: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
GetHuman-nareshsi: For that I would say two out of five.
GetHuman: And finally- any advice for other Amazon customers?
GetHuman-nareshsi: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Amazon mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nareshsi taken from his Amazon customer service problem that occurred on November 22, 2017.