eBay: Darlene, YOU never called me as you promised. I...

eBay Ulasan pelanggan oleh pengguna GetHuman GetHuman-drayremr dari Disember 1, 2017

Latar belakang kes GetHuman-drayremr

GetHuman:GetHuman-drayremr - bolehkah anda memberitahu pelanggan eBay kami yang lain kapan kes anda berlaku?
GetHuman-drayremr:Yeah. Jam middle of the night, pada November 30.
GetHuman:Adakah anda menghubungi eBay, dan jika demikian, bagaimana?
GetHuman-drayremr:Saya menggunakan halaman maklumat hubungan perkhidmatan pelanggan help page yang saya dapati di GetHuman eBay:Hubungi eBay Perkhidmatan Pelanggan
GetHuman:Dan antara eBay masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-drayremr senarai masalah biasa eBay)
GetHuman-drayremr:"Refunds and Returns" itulah sebabnya saya mencuba to contact.

Ulasan GetHuman-drayremr terhadap eBay perkhidmatan pelanggan

GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan eBay GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-drayremr:Darlene, YOU never called me as you promised. I was on the phone and finally after ** minutes of ...
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/30/17?
GetHuman-drayremr:Darlene, YOU never called me as you promised. I was on the phone and finally after ** minutes of being transfered I ended up with RANDY in the Leaedership Team . He is the only one who understood my situation. He said he could see the problem and was going to need to do a MANUAL CORRECTION which could take ** hours. He also said he would get back with me. As of now I do not have any messages or phone calls from him and nothing has been applied to my bank account. PLEASE CALL ME *** *** **** OR EVEN BETTER , GET RANDY TO CALL ME FROM HIS DEPARTMENT. After * people looking at the transaction, he said he saw what had happened .---according to RANDY I sold a guitar Buyer paid with paypal buyer did not like the guitar I could not transfer money to my account buyer was to receive a refund, but due to a glitch they could not give it to him SO they debited my account for the price of the guitar. I NEVER RECEIVED ANY MONEY FOR THIS GUITAR AS I COULD NOT ACCESS IT. Randy in the leadership department looked and saw the problem. He told me he was going to do a manual correction on the account and this would take place in ** hours. Nothing has happened yet . As of yesterday , I am now receiveing yet another debit for **.** out of my bank account for a "PREAPROVED PAYMENT" There has been no preaproved payment and nothing has been pre approved Somebody please call me . I am tired of being ripped off. Randy has not called me yet . Previous Message Follows ------------------------- Hello Curran Papan, Thanks for your call about your account..I tried to call you but couldn't reach you with the following phone number ***-***-****Attempted to contact you to discuss the issue with item number ************. If you have any questions or concerns, we'll be happy to help you. To contact us:*. Click "Help & Contact" at the top of most eBay pages.*. Click the "Contact eBay" tab. You may be asked to sign in.*. Select the topic that best describes your issue, and we'll show you how to contact us. Thank youDarlene eBay Customer Service Representative
GetHuman:Mari kita mengukur pengalaman anda menghubungi eBay. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah eBay?
GetHuman-drayremr:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-drayremr:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan eBay untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-drayremr:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan eBay lain?
GetHuman-drayremr:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk eBay mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-drayremr diambil dari eBay masalah perkhidmatan pelanggannya yang berlaku pada November 30, 2017.

eBay

3.30 dari 5 bintang | 877 ulasan

Ulasan GetHuman-drayremr eBay

Kesukaran mencari pertolongan
3 daripada 5 bintang
Kualiti komunikasi
4 daripada 5 bintang
Ketepatan masa dan profesionalisme
3 daripada 5 bintang
Peringkat perkhidmatan pelanggan secara keseluruhan
3 daripada 5 bintang

GetHuman mengumpulkan dan menyebarkan ulasan, panduan cara, petua, peretasan dan maklumat hubungan rahsia untuk syarikat seperti eBay, yang diperoleh oleh pelanggan seperti anda, untuk membantu kami semua mendapatkan perkhidmatan pelanggan dengan lebih baik, lebih cepat dan lebih mudah. GetHuman tidak berafiliasi dengan eBay dengan cara apa pun.

Adakah halaman ini membantu?YaPerlu kerja
Berkongsi adalah yang memberi kuasa kepada maklumat dan alat perhubungan perkhidmatan pelanggan percuma GetHuman. Anda boleh membantu!