eBay: Darlene, YOU never called me as you promised. I...
eBay Ulasan pelanggan oleh pengguna GetHuman GetHuman-drayremr dari Disember 1, 2017
Latar belakang kes GetHuman-drayremr
GetHuman:GetHuman-drayremr - bolehkah anda memberitahu pelanggan eBay kami yang lain kapan kes anda berlaku?
GetHuman-drayremr:Yeah. Jam middle of the night, pada November 30.
GetHuman:Adakah anda menghubungi eBay, dan jika demikian, bagaimana?
GetHuman:Dan antara eBay masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-drayremr senarai masalah biasa eBay)
GetHuman-drayremr:"Refunds and Returns" itulah sebabnya saya mencuba to contact.
Ulasan GetHuman-drayremr terhadap eBay perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan eBay GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-drayremr:Darlene, YOU never called me as you promised. I was on the phone and finally after ** minutes of ...
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/30/17?
GetHuman-drayremr:Darlene, YOU never called me as you promised. I was on the phone and finally after ** minutes of being transfered I ended up with RANDY in the Leaedership Team . He is the only one who understood my situation. He said he could see the problem and was going to need to do a MANUAL CORRECTION which could take ** hours. He also said he would get back with me. As of now I do not have any messages or phone calls from him and nothing has been applied to my bank account. PLEASE CALL ME *** *** **** OR EVEN BETTER , GET RANDY TO CALL ME FROM HIS DEPARTMENT. After * people looking at the transaction, he said he saw what had happened .---according to RANDY I sold a guitar Buyer paid with paypal buyer did not like the guitar I could not transfer money to my account buyer was to receive a refund, but due to a glitch they could not give it to him SO they debited my account for the price of the guitar. I NEVER RECEIVED ANY MONEY FOR THIS GUITAR AS I COULD NOT ACCESS IT. Randy in the leadership department looked and saw the problem. He told me he was going to do a manual correction on the account and this would take place in ** hours. Nothing has happened yet . As of yesterday , I am now receiveing yet another debit for **.** out of my bank account for a "PREAPROVED PAYMENT" There has been no preaproved payment and nothing has been pre approved Somebody please call me . I am tired of being ripped off. Randy has not called me yet . Previous Message Follows ------------------------- Hello Curran Papan, Thanks for your call about your account..I tried to call you but couldn't reach you with the following phone number ***-***-****Attempted to contact you to discuss the issue with item number ************. If you have any questions or concerns, we'll be happy to help you. To contact us:*. Click "Help & Contact" at the top of most eBay pages.*. Click the "Contact eBay" tab. You may be asked to sign in.*. Select the topic that best describes your issue, and we'll show you how to contact us. Thank youDarlene eBay Customer Service Representative
GetHuman:Mari kita mengukur pengalaman anda menghubungi eBay. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah eBay?
GetHuman-drayremr:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-drayremr:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan eBay untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-drayremr:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan eBay lain?
GetHuman-drayremr:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk eBay mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-drayremr diambil dari eBay masalah perkhidmatan pelanggannya yang berlaku pada November 30, 2017.