Complaint for TJ Maxx
TJ Maxx Ulasan pelanggan oleh pengguna GetHuman GetHuman-leahwar dari Disember 10, 2017
Latar belakang kes GetHuman-leahwar
GetHuman:GetHuman-leahwar - bolehkah anda memberitahu pelanggan TJ Maxx kami yang lain kapan kes anda berlaku?
GetHuman-leahwar:Yes. Jam evening, pada Disember 7.
GetHuman:Adakah anda menghubungi TJ Maxx, dan jika demikian, bagaimana?
GetHuman:Dan antara TJ Maxx masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-leahwar senarai masalah biasa TJ Maxx)
GetHuman-leahwar:"Warranty claim" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-leahwar terhadap TJ Maxx perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan TJ Maxx GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-leahwar:Complaint for TJ Maxx
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 12/07/17?
GetHuman-leahwar:I went to TJ Maxx in West Chester, Ohio to return a pair of pants. I did not have my receipt. I was told by an employee that the tag that was on the pants was not the correct tag and that it was mislabeled by an employee or had been tampered with by "someone." Her manager came over and told me that they could not do anything for me because "someone" had obviously changed the price tag on the merchandise. This was said in front of other customers and made me feel very uncomfortable and attacked. **The tone of both employees was very accusatory and I know that they were trying to suggest that I had somehow changed the tag on the merchandise in order to steal $**. **I frequent this TJ Maxx at least once every other week, as it is on my way home from work, but I will never go to that location again after the way I was treated. I have never been so disrespected before in a retail store, or anywhere. I do not appreciate being treated like a criminal due to the mistake of a TJ Maxx employee tagging a piece of merchandise wrong. **No one there offered me any apology, nor did they suggest anything else they could do for me - probably because they thought I stole the item. **After leaving this store, I called the Hamilton, Ohio location and spoke to Colton, the coordinator there. I explained the situation to him and he said I could bring the pants over and apologized for the way I was treated at the West Chester location. He was very accommodating and from now on, the Hamilton location will be my go-to store. **I do wonder if it is the policy of the West Chester TJ Maxx to treat frequent customers like criminals, because it sure seemed like that.
GetHuman:Mari kita mengukur pengalaman anda menghubungi TJ Maxx. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah TJ Maxx?
GetHuman-leahwar:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-leahwar:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan TJ Maxx untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-leahwar:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan TJ Maxx lain?
GetHuman-leahwar:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk TJ Maxx mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-leahwar diambil dari TJ Maxx masalah perkhidmatan pelanggannya yang berlaku pada Disember 7, 2017.