I have been with T-Mobile for * years. During t...
T-Mobile Ulasan pelanggan oleh pengguna GetHuman ~cstanley dari November 15, 2017
Latar belakang kes ~cstanley
GetHuman:~cstanley - bolehkah anda memberitahu pelanggan T-Mobile kami yang lain kapan kes anda berlaku?
~cstanley:Yeah. Jam middle of the night, pada November 9.
GetHuman:Adakah anda menghubungi T-Mobile, dan jika demikian, bagaimana?
GetHuman:Dan antara T-Mobile masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~cstanley senarai masalah biasa T-Mobile)
~cstanley:"Payment Arrangement" itulah sebabnya saya mencuba to call.
Ulasan ~cstanley terhadap T-Mobile perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan T-Mobile GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~cstanley:I have been with T-Mobile for * years. During that time I have had them disconnect my phone when I called in to activate a phone for another line. I have had several coverage and billing issues. The worst is that I was lied to in order to be signed to a new contract. I called T-Mobile in January because I was having problems with my phone and I was close to renewal. I asked if there was anything they could do for me since I had been with them for so long. The girl I spoke to exclaimed that she could give me the Samsung III for$ **.** as long as I singed up for another ** month agreement with all of my lines. I advised I wanted to make sure that one of my lines did not have a contract as I planned to disconnect it and I also advised that I wanted to be sure that when my husbands phone came up for renewal I would be able to get a discounted phone for him as well. I was advised that I would be able to get him the same phone I have for $***.**. I exp that if it was not possible I did not w
GetHuman:Mari kita mengukur pengalaman anda menghubungi T-Mobile. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah T-Mobile?
~cstanley:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~cstanley:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan T-Mobile untuk mengatasi masalah anda dengan cepat dan berkesan?
~cstanley:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan T-Mobile lain?
~cstanley:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk T-Mobile mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~cstanley diambil dari T-Mobile masalah perkhidmatan pelanggannya yang berlaku pada November 9, 2017.