Sears: My oven broke back on *****. Called on ***** pa...
Sears Ulasan pelanggan oleh pengguna GetHuman GetHuman-amaking dari Disember 1, 2017
Latar belakang kes GetHuman-amaking
GetHuman:GetHuman-amaking - bolehkah anda memberitahu pelanggan Sears kami yang lain kapan kes anda berlaku?
GetHuman-amaking:Yes. Jam afternoon, pada November 26.
GetHuman:Adakah anda menghubungi Sears, dan jika demikian, bagaimana?
GetHuman:Dan antara Sears masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-amaking senarai masalah biasa Sears)
GetHuman-amaking:"Refund a Charge" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-amaking terhadap Sears perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Sears GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-amaking:My oven broke back on *****. Called on ***** parts were ordered and appointment made for *****. g...
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/26/17?
GetHuman-amaking:My range broke back on ***** when the power went out and blew the control panel. Called on ***** parts were ordered and appointment made for *****. We got a call ***** stating that the part was back ordered and to call to reschedule when we get it. ***** we got another call to reschedule even though the part hadn't came in. They apparently reordered the part and scheduled for **** without confirming that appointment would work for us. **** I called because we still hadn't gotten the part. They said it was still back ordered and that they were going to cancel the appointment and send a message to find out when to expect it and that I should get a call the same day with that information (which I never got). My husband also got a call stating that they were going to cancel the appointment. ***** the repair person still comes to our house and confirms the part is broken. He tried to find the part elsewhere and stated that the soonest he could find it was in March. I called the complaints office and was told that there was nothing they could do to get my range replaced because the part was ordered on ***** and it has to be ** days after the part was ordered before they can replace the appliance. I even tried to talk to a manager and was told that there was nothing they could do for me. I can't wait another month to get a working range.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Sears. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Sears?
GetHuman-amaking:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-amaking:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Sears untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-amaking:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Sears lain?
GetHuman-amaking:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Sears mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-amaking diambil dari Sears masalah perkhidmatan pelanggannya yang berlaku pada November 26, 2017.