Mass Health Connector: Horrible insurance company! I would never recom...
Mass Health Connector Ulasan pelanggan oleh pengguna GetHuman GetHuman-285000 dari November 27, 2017
Latar belakang kes GetHuman-285000
GetHuman:GetHuman-285000 - bolehkah anda memberitahu pelanggan Mass Health Connector kami yang lain kapan kes anda berlaku?
GetHuman-285000:Yes I can. Jam middle of the night, pada November 22.
GetHuman:Adakah anda menghubungi Mass Health Connector, dan jika demikian, bagaimana?
GetHuman:Dan antara Mass Health Connector masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-285000 senarai masalah biasa Mass Health Connector)
GetHuman-285000:"None of those really matches why I wanted to call Mass Health Connector that day." itulah sebabnya saya mencuba to call.
Ulasan GetHuman-285000 terhadap Mass Health Connector perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Mass Health Connector GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-285000:Horrible insurance company! I would never recommend this insurance company to anyone. *Every time I call, I'm on hold for at least ** minutes. Many times, after waiting for almost ** minutes, they disconnect you. When you finally get through, the person usually cannot help and transfers you to someone else. That's another ** minute wait and usually that person can't help either. After wasting *** day on hold and talking to people who can't help, you realize you're no better off after the phone call than you were before you called. Also, they tell me I don't have permission to speak, even though I'm a family member of this plan and I pay the bill for this plan each month. Why would I need permission from my husband to talk about my own health. He doesn't know anything about my health. I'm ** years old. I think I'm old enough to answer questions about my own health. This plan is awful and absolutely ridiculous. No one should ever wish to be on this plan. You'll be very sorry!
GetHuman:Mari kita mengukur pengalaman anda menghubungi Mass Health Connector. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Mass Health Connector?
GetHuman-285000:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-285000:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Mass Health Connector untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-285000:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Mass Health Connector lain?
GetHuman-285000:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Mass Health Connector mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-285000 diambil dari Mass Health Connector masalah perkhidmatan pelanggannya yang berlaku pada November 22, 2017.