Comcast: I originally set up a payment to come out of my...
Comcast Ulasan pelanggan oleh pengguna GetHuman ~Fed up with Comcast dari November 28, 2017
Latar belakang kes ~Fed up with Comcast
GetHuman:~Fed up with Comcast - bolehkah anda memberitahu pelanggan Comcast kami yang lain kapan kes anda berlaku?
~Fed up with Comcast :Yeah. Jam morning, pada November 26.
GetHuman:Adakah anda menghubungi Comcast, dan jika demikian, bagaimana?
GetHuman:Dan antara Comcast masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Fed up with Comcast senarai masalah biasa Comcast)
~Fed up with Comcast :"Pay bill" itulah sebabnya saya mencuba to call.
Ulasan ~Fed up with Comcast terhadap Comcast perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Comcast GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Fed up with Comcast :I originally set up a payment to come out of my account however the gentleman that works for Comcast failed to complete the payment so it never came out of my account. When I called to see what happened the lady informed me that my account was ** days past due and in order to fix things I needed to pay them $***. When asked how did my bill go from *** to *** all she could tell me was they bill a month in advance and my new bill had generated already and it was out of her hands. When asked to speak to a supervisor I was told someone would call me back within ** hours (that was * days ago) and I'm still waiting. I find it strange that no one at this "call center has any other way to contact Comcast directly! I'm seriously considering writing their corporate office, oh wait no one knows how to contact them either!! Comcast is ridiculous and on walking the borderline for a serious lawsuit!!****************************************************************
GetHuman:Mari kita mengukur pengalaman anda menghubungi Comcast. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Comcast?
~Fed up with Comcast :Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Fed up with Comcast :Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Comcast untuk mengatasi masalah anda dengan cepat dan berkesan?
~Fed up with Comcast :Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Comcast lain?
~Fed up with Comcast :Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Comcast mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Fed up with Comcast diambil dari Comcast masalah perkhidmatan pelanggannya yang berlaku pada November 26, 2017.