Charter Communications: While the person that helped me was fine, the o...
Charter Communications Ulasan pelanggan oleh pengguna GetHuman ~ASR22 dari November 24, 2017
Latar belakang kes ~ASR22
GetHuman:~ASR22 - bolehkah anda memberitahu pelanggan Charter Communications kami yang lain kapan kes anda berlaku?
~ASR22:Yes. Jam morning, pada November 21.
GetHuman:Adakah anda menghubungi Charter Communications, dan jika demikian, bagaimana?
GetHuman:Dan antara Charter Communications masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~ASR22 senarai masalah biasa Charter Communications)
~ASR22:"Lower my bill" itulah sebabnya saya mencuba to call.
Ulasan ~ASR22 terhadap Charter Communications perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Charter Communications GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~ASR22:While the person that helped me was fine, the overall "product" charter is offering has gotten worse, at least for us. We signed up several yrs ago because the cost was decent, but now it's very hard for the average household to afford, we do need another company to help control costs, to drive the market to fairer costs, they virtually have a monopoly & it's hurting the consumers at this point, it's getting out of control & I'm sure there's little hope for anything to change in the near future, unfortunately! Not cool Charter, you know you've got us over a barrel & you are pushing it at this point! We've had at least one problem with the service every month, sometimes more, either On Demand isn't working correctly or internet is dropping the connection & again the consumer has little choice & therefore just has to deal with it, so sorry consumers, we know you pay us a lot of money, but there are going to be glitches & you just have to deal with it! I think they are charging approximat
GetHuman:Mari kita mengukur pengalaman anda menghubungi Charter Communications. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Charter Communications?
~ASR22:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~ASR22:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Charter Communications untuk mengatasi masalah anda dengan cepat dan berkesan?
~ASR22:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Charter Communications lain?
~ASR22:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Charter Communications mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~ASR22 diambil dari Charter Communications masalah perkhidmatan pelanggannya yang berlaku pada November 21, 2017.