Applebee's: I haven't visited Appleebees for a while but ha...
Applebee's Ulasan pelanggan oleh pengguna GetHuman ~Laura dari November 17, 2017
Latar belakang kes ~Laura
GetHuman:~Laura - bolehkah anda memberitahu pelanggan Applebee's kami yang lain kapan kes anda berlaku?
~Laura:Yeah. Jam late at night, pada November 14.
GetHuman:Adakah anda menghubungi Applebee's, dan jika demikian, bagaimana?
GetHuman:Dan antara Applebee's masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Laura senarai masalah biasa Applebee's)
~Laura:"Delivery problem" itulah sebabnya saya mencuba to call.
Ulasan ~Laura terhadap Applebee's perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Applebee's GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Laura:I haven't visited Appleebees for a while but had a taste for some ribs and chicken strips. I called for curbside service. I ordered * riblet and chicken strip platters. I was told that they didn't have them anymore. I hung up disappointed. I then called back and decided that I would order * riblet platter, * riblet basket, and * chicken strip basket, which I did. When picking up the order all that was in the bag was the * basket meals. They were told that they were missing some of the order. The girl at curbside said "no it's all there". She even went back inside and came back claiming that's all we ordered. She then asked did you still want the platter? We had to have that so we all could eat, not just some of us. She then informed us that we would have to wait ** more minutes, which we did, so by the time we got home the first * meals were ice cold, and they made us another basket (not a platter) We paid approximatly $*** dollars for cold food and not the right order...frustrating an
GetHuman:Mari kita mengukur pengalaman anda menghubungi Applebee's. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Applebee's?
~Laura:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Laura:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Applebee's untuk mengatasi masalah anda dengan cepat dan berkesan?
~Laura:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Applebee's lain?
~Laura:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Applebee's mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Laura diambil dari Applebee's masalah perkhidmatan pelanggannya yang berlaku pada November 14, 2017.