American Home Shield: no supervisor is returning my call
American Home Shield Ulasan pelanggan oleh pengguna GetHuman GetHuman55898 dari Disember 8, 2017
Latar belakang kes GetHuman55898
GetHuman:GetHuman55898 - bolehkah anda memberitahu pelanggan American Home Shield kami yang lain kapan kes anda berlaku?
GetHuman55898:Sure. Jam afternoon, pada Disember 4.
GetHuman:Adakah anda menghubungi American Home Shield, dan jika demikian, bagaimana?
GetHuman:Dan antara American Home Shield masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman55898 senarai masalah biasa American Home Shield)
GetHuman55898:"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan GetHuman55898 terhadap American Home Shield perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan American Home Shield GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman55898:no supervisor is returning my call
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 12/04/17?
GetHuman55898:I am charged for a call out when the escalation team ordered a second opinion. The supplier who came told us one thing and then went and wrote something completely different. As a result we are disputing this on the grounds that what he wrote is not the cause of the problem but the result. We believe he wrote something different from what he told us when he realized this was a $**,*** home insurance issue and it could potentially lead back to AHS and its suppliers if ALLSTATE chose to find the real cause and pursue reimbursement. We oppose the $** charge because under any circumstances we did not order the second opinion. We asked AHS to check the telephone recorded conversation with escalation but they never came back to us. That was Dec ****. We called * more times and were told that the escalation dep was closed andthere was no supervisor available. We were told all the times that an email was sent and a supervisor will call us within **-** hours. Nobody called at any of those occasions. Yesterday I was on the phone holding for * hour ** minutes at which time I was disconnected. No supervisor called me today either. We just closed our account with AHS but do not want them to affect our credit score by giving it to a collection agency.
GetHuman:Mari kita mengukur pengalaman anda menghubungi American Home Shield. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah American Home Shield?
GetHuman55898:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman55898:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan American Home Shield untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman55898:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan American Home Shield lain?
GetHuman55898:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk American Home Shield mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman55898 diambil dari American Home Shield masalah perkhidmatan pelanggannya yang berlaku pada Disember 4, 2017.