Western Union: Terrible help, was not assisted at all and I fe...
Western Union Ulasan pelanggan oleh pengguna GetHuman GetHuman-52911 dari November 27, 2017
Background on GetHuman-52911's case
GetHuman: GetHuman-52911 - can you tell our other Western Union customers when your case took place?
GetHuman-52911: Sure. It was middle of the night, on November 25.
GetHuman: Did you reach out to Western Union, and if so, how?
GetHuman: And which of these common Western Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-52911 a list of common Western Union problems)
GetHuman-52911: "Eligibility question" was why I was trying to call.
GetHuman-52911's review of Western Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Western Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-52911: Terrible help, was not assisted at all and I felt as if the customer service rep didn't try to understand what I was trying to say to her.
GetHuman: Let's quantify your experience contacting Western Union. On a scale of 1 to 5, how easy is it go get help on a Western Union problem?
GetHuman-52911: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-52911: I'd give them a two out of five on communication.
GetHuman: And what about Western Union's ability to quickly and effectively address your problem?
GetHuman-52911: For that I would say three out of five.
GetHuman: And finally- any advice for other Western Union customers?
GetHuman-52911: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Western Union mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-52911 taken from his Western Union customer service problem that occurred on November 25, 2017.