Walt Disney World: Upset over advertised room rate*availability of...
Walt Disney World Ulasan pelanggan oleh pengguna GetHuman GetHuman68076 dari Disember 9, 2017
Latar belakang kes GetHuman68076
GetHuman:GetHuman68076 - bolehkah anda memberitahu pelanggan Walt Disney World kami yang lain kapan kes anda berlaku?
GetHuman68076:Yup. Jam afternoon, pada Disember 7.
GetHuman:Adakah anda menghubungi Walt Disney World, dan jika demikian, bagaimana?
GetHuman:Dan antara Walt Disney World masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman68076 senarai masalah biasa Walt Disney World)
GetHuman68076:"Cancel booking" itulah sebabnya saya mencuba to call.
Ulasan GetHuman68076 terhadap Walt Disney World perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Walt Disney World GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman68076:Upset over advertised room rate*availability of resort accommodations would not be honored.
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 12/07/17?
GetHuman68076:I was trying to upgrade my existing reservation to add and accommodate more people. Online, an offer was available. I tried to modify my reservation but the offer did not show up. I called a Walt Disney world representative. They did not see the offer I was looking at so told me to book it online. The transaction could not be completed. Afterward, the offer was removed from my cart as it was no longer available. Later that night, I checked again to see the availability in upgrading my room as we had added people to our party. The SAME offer was available. I again tried to book it. The transaction would not go through. I called again a Walt Disney world rep. The customer service rep basically said "just because it's in your cart doesn't mean it's available. There are so many users in MY DISNEY EXPERIENCE that maybe it was taken while you were trying to book." I asked about a second offer in my cart. That also is not available. Why are they advertising things that they will not honor? Why haven't they answered either of the emails I sent them? So frustrating that I don't even want to go but I'm locked in with airline and park tickets at this point. So sad that this "magical"place "where dreams come true" and it's representatives are so oblivious to their guests concerns. The reps don't even TRY to accommodate you in any way! I guess the $**,***. a year I spend there is just pennies to them, but it's **% of my personal annual income!!!! You'd think they'd PRETEND to care. Anyway, even if you can't help, it's off my chest.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Walt Disney World. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Walt Disney World?
GetHuman68076:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman68076:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Walt Disney World untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman68076:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Walt Disney World lain?
GetHuman68076:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Walt Disney World mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman68076 diambil dari Walt Disney World masalah perkhidmatan pelanggannya yang berlaku pada Disember 7, 2017.