TracFone Wireless: I was calling to get help receiving an addition...
TracFone Wireless Ulasan pelanggan oleh pengguna GetHuman ~Very Disappointed dari November 24, 2017
Latar belakang kes ~Very Disappointed
GetHuman:~Very Disappointed - bolehkah anda memberitahu pelanggan TracFone Wireless kami yang lain kapan kes anda berlaku?
~Very Disappointed:Yes. Jam evening, pada November 18.
GetHuman:Adakah anda menghubungi TracFone Wireless, dan jika demikian, bagaimana?
GetHuman:Dan antara TracFone Wireless masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Very Disappointed senarai masalah biasa TracFone Wireless)
~Very Disappointed:"Service problem" itulah sebabnya saya mencuba to call.
Ulasan ~Very Disappointed terhadap TracFone Wireless perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan TracFone Wireless GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Very Disappointed:I was calling to get help receiving an additional ** bonus minutes using promo code *****, and I never did get those bonus minutes, even though they were promised to me in a text I had received from TracFone, even after calling * times. I had been able to receive my additional ** bonus minutes many times before using that promo code, until the last time, when I had needed help, but no matter how many times I kept telling them this, they just kept repeating to me over and over again that this promo code was only good for one use. They just kept repeating this to me, like robots. The second time I called, I had to be transferred twice, once to Tech Support and then again to a supervisor. Then, just when it seemed like the supervisor was going to help me, the call was disconnected. Finally, the third time, I did get to speak to a supervisor, who told me that they were only able to add those additional bonus minutes once, or they would be penalized. Because I had gotten help with thi
GetHuman:Mari kita mengukur pengalaman anda menghubungi TracFone Wireless. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah TracFone Wireless?
~Very Disappointed:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Very Disappointed:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan TracFone Wireless untuk mengatasi masalah anda dengan cepat dan berkesan?
~Very Disappointed:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan TracFone Wireless lain?
~Very Disappointed:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk TracFone Wireless mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Very Disappointed diambil dari TracFone Wireless masalah perkhidmatan pelanggannya yang berlaku pada November 18, 2017.