Toyota Financial Services: Not happy! I was told that if I didn't make a p...
Toyota Financial Services Ulasan pelanggan oleh pengguna GetHuman ~Jill dari November 28, 2017
Latar belakang kes ~Jill
GetHuman:~Jill - bolehkah anda memberitahu pelanggan Toyota Financial Services kami yang lain kapan kes anda berlaku?
~Jill:Yeah. Jam late at night, pada November 19.
GetHuman:Adakah anda menghubungi Toyota Financial Services, dan jika demikian, bagaimana?
GetHuman:Dan antara Toyota Financial Services masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Jill senarai masalah biasa Toyota Financial Services)
~Jill:"Returns" itulah sebabnya saya mencuba to call.
Ulasan ~Jill terhadap Toyota Financial Services perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Toyota Financial Services GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Jill:Not happy! I was told that if I didn't make a payment on my account then it would affect my credit! Let me start by saying none of this is my fault! So I shouldn't be getting punished by you all! I bought a car from you with full intent to be still driving and paying for it! Unfortunately some hit ME and totaled my brand new car * weeks into having it. I am in the process of closing on a home. I did not EXPECT this accident occur obviously! I also had put down $****.** towards your dealership towards the car I not longer have! So to tell me I need to hand over MORE money or else... Is not cool! Call the girl who hit me! She owes it not me because now I don't have a car or my $**** to put towards another car and I need all the cash I have now to go buy a car cash since you guys can't replace my car without running my credit first! My credit can't be ran for at least * more weeks due to underwriting on my new house purchase but I have NO car now so I have to buy cash since no ken can hel
GetHuman:Mari kita mengukur pengalaman anda menghubungi Toyota Financial Services. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Toyota Financial Services?
~Jill:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Jill:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Toyota Financial Services untuk mengatasi masalah anda dengan cepat dan berkesan?
~Jill:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Toyota Financial Services lain?
~Jill:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Toyota Financial Services mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Jill diambil dari Toyota Financial Services masalah perkhidmatan pelanggannya yang berlaku pada November 19, 2017.