Time Warner: Please beware of TWC. My husband and I moved an...
Time Warner Ulasan pelanggan oleh pengguna GetHuman ~Demiz9 dari November 19, 2017
Latar belakang kes ~Demiz9
GetHuman:~Demiz9 - bolehkah anda memberitahu pelanggan Time Warner kami yang lain kapan kes anda berlaku?
~Demiz9:Yes. Jam morning, pada November 12.
GetHuman:Adakah anda menghubungi Time Warner, dan jika demikian, bagaimana?
GetHuman:Dan antara Time Warner masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Demiz9 senarai masalah biasa Time Warner)
~Demiz9:"Lower my bill" itulah sebabnya saya mencuba to call.
Ulasan ~Demiz9 terhadap Time Warner perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Time Warner GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Demiz9:Please beware of TWC. My husband and I moved and due to trees and brush we could no longer have direct tv. I called every cable company before TWC because I've been warned about how terrible their service is. Unfortunately TWC was the only cable company that offered service in our new home. I called them on a Wednesday and they said they would be out the next day and that they were going to charge me **.**z I asked if we could have a later installation time because my husband and I both work. TWC and I agreed on *-*pm. The next day the tech calls at *pm saying he's at the house. I told him I work * minutes away and I'll be right there. He said he wasn't going to wait. I told him he wasn't supposed to be there until *. He said that TWC tech schedule didn't even have an installation time between * and *. I called TWC customer service. After being hung up on twice I waited ** minutes. The lady was nice and said they are re sending someone out and they will be here between * and *. *** co
GetHuman:Mari kita mengukur pengalaman anda menghubungi Time Warner. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Time Warner?
~Demiz9:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Demiz9:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Time Warner untuk mengatasi masalah anda dengan cepat dan berkesan?
~Demiz9:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Time Warner lain?
~Demiz9:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Time Warner mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Demiz9 diambil dari Time Warner masalah perkhidmatan pelanggannya yang berlaku pada November 12, 2017.