Ticketmaster: Customer serv rep, Sharon from West Virginia of...

Ticketmaster Ulasan pelanggan oleh pengguna GetHuman ~Bonnie Consola dari November 28, 2017

Background on ~Bonnie Consola's case

GetHuman: ~Bonnie Consola - can you tell our other Ticketmaster customers when your case took place?
~Bonnie Consola: Sure. It was late at night, on November 25.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
~Bonnie Consola: I used the 800-745-3000 number I found for on the GetHuman Ticketmaster customer phone number page I was on: Ticketmaster Customer Service Phone Number
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~Bonnie Consola a list of common Ticketmaster problems)
~Bonnie Consola: "Cancel order" was why I was trying to call.

~Bonnie Consola's review of Ticketmaster customer service

GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bonnie Consola: Customer serv rep, Sharon from West Virginia office was one of the most helpful and caring people I've ever dealt with. Helped me secure a refund of * tickets.
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~Bonnie Consola: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bonnie Consola: I'd give them a three out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~Bonnie Consola: For that I would say four out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~Bonnie Consola: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Ticketmaster mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Bonnie Consola taken from his Ticketmaster customer service problem that occurred on November 25, 2017.


1.78 of 5 stars | 203 reviews

~Bonnie Consola's Ticketmaster Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ticketmaster, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ticketmaster in any way.

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