Thrifty Car Rental: My car was totaled in an accident (Not my fault...
Thrifty Car Rental Ulasan pelanggan oleh pengguna GetHuman ~ynegash dari November 8, 2017
Latar belakang kes ~ynegash
GetHuman:~ynegash - bolehkah anda memberitahu pelanggan Thrifty Car Rental kami yang lain kapan kes anda berlaku?
~ynegash:Yes I can. Jam middle of the night, pada November 5.
GetHuman:Adakah anda menghubungi Thrifty Car Rental, dan jika demikian, bagaimana?
GetHuman:Dan antara Thrifty Car Rental masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~ynegash senarai masalah biasa Thrifty Car Rental)
~ynegash:"Loyalty program" itulah sebabnya saya mencuba to call.
Ulasan ~ynegash terhadap Thrifty Car Rental perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Thrifty Car Rental GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~ynegash:My car was totaled in an accident (Not my fault). I called various car rental companies to get quotes and Thrifty was the lowest. Thrify's quote was $***. When I showed up to get the car the employee told me that the "optional" coverage was actually mandatory (which I later found out wasn't true) and would cost $*** plus taxes and fees brought the total to $*** for their cheapest car. He refused to give me the car for the $*** price that I was promised. They were about to close and I needed a car to get to work and he took advantage of that. The employee saw how mad I was and upgraded me to a **** Dodge Charger for no additional charge. The day my rental was to expire I called to let them know I would be a little late returning the car. I was told it would only cost $**hour past the due date. When I returned the car * hour late I was charged $* for * hour and $** for a full day of insurance plus $**.** for the * gallons of gas they had to put in the car which is $*.***gallon. T
GetHuman:Mari kita mengukur pengalaman anda menghubungi Thrifty Car Rental. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Thrifty Car Rental?
~ynegash:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~ynegash:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Thrifty Car Rental untuk mengatasi masalah anda dengan cepat dan berkesan?
~ynegash:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Thrifty Car Rental lain?
~ynegash:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Thrifty Car Rental mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~ynegash diambil dari Thrifty Car Rental masalah perkhidmatan pelanggannya yang berlaku pada November 5, 2017.