Thrifty Car Rental: I booked a rental car with Thrifty in JFK airpo...
Thrifty Car Rental Ulasan pelanggan oleh pengguna GetHuman ~Kumar dari November 22, 2017
Latar belakang kes ~Kumar
GetHuman:~Kumar - bolehkah anda memberitahu pelanggan Thrifty Car Rental kami yang lain kapan kes anda berlaku?
~Kumar:Yes I can. Jam afternoon, pada November 17.
GetHuman:Adakah anda menghubungi Thrifty Car Rental, dan jika demikian, bagaimana?
GetHuman:Dan antara Thrifty Car Rental masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Kumar senarai masalah biasa Thrifty Car Rental)
~Kumar:"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan ~Kumar terhadap Thrifty Car Rental perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Thrifty Car Rental GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Kumar:I booked a rental car with Thrifty in JFK airport on June *th. Full size sedan from Saturday to Thursday. I went to the rental car place at ** PM with my wife and * years old kid and * check-in bags. The lady there told me that she could not honor the reservation since her computers were down. I told her that I had already done the reservation and I would need the car. She kept insisting the fact that she couldn't do anything. I asked her what can be done, since it was nearing midnight and I was with my wife and kid and all the luggage. She told me to take another shuttle and to the Dollar or Hertz rental store where they would honor the reservation. I immediately took the free shuttle and went to Dollar. The time was already **:** PM. There were *-* customers before me in the queue, I stood in the queue for about * hour ** minutes. I was also on call with the thrifty customer care who refused to help, stating that the department I connected to was either road side assistance or reser
GetHuman:Mari kita mengukur pengalaman anda menghubungi Thrifty Car Rental. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Thrifty Car Rental?
~Kumar:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Kumar:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Thrifty Car Rental untuk mengatasi masalah anda dengan cepat dan berkesan?
~Kumar:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Thrifty Car Rental lain?
~Kumar:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Thrifty Car Rental mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Kumar diambil dari Thrifty Car Rental masalah perkhidmatan pelanggannya yang berlaku pada November 17, 2017.