Sprint Corporate Care: I was tricked into leasing a phone that I can't...
Sprint Corporate Care Ulasan pelanggan oleh pengguna GetHuman GetHuman-scottp5 dari Disember 1, 2017
Latar belakang kes GetHuman-scottp5
GetHuman:GetHuman-scottp5 - bolehkah anda memberitahu pelanggan Sprint Corporate Care kami yang lain kapan kes anda berlaku?
GetHuman-scottp5:Yes I can. Jam evening, pada November 27.
GetHuman:Adakah anda menghubungi Sprint Corporate Care, dan jika demikian, bagaimana?
GetHuman:Dan antara Sprint Corporate Care masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-scottp5 senarai masalah biasa Sprint Corporate Care)
GetHuman-scottp5:"Technical Support" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-scottp5 terhadap Sprint Corporate Care perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Sprint Corporate Care GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-scottp5:I was tricked into leasing a phone that I can't afford to lease at Best Buy, and neither they nor Sprint will do anything to fix it.
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/27/17?
GetHuman-scottp5:I went to Best Buy last April just to look at phones. I told the employee that, and that I wasn't due for an upgrade yet. He said that I could get a phone, and it would only be $* more a month. He never said that it was a lease program. I'm on my daughter's account, but I am not an authorized user, but they let me sign the contract anyway. That $* more is now $** more a month, and I can't afford that, as I am on disability. I called Sprint a couple months ago, and they said for me to go to Best Buy and tell them to change it back to an upgrade and cancel the other charges. When I did that, they said they can't change contracts and they wouldn't do anything. My daughter is very busy, and can't devote days at a time to fight this. I'm doing what I can to get answers, but I'm not a user of the account, so I'm limited. meanwhile, she's been covering these extra charges for me, but that's not right. if this doesn't get fixed, you stand to lose * cell phone accounts as our contracts expire.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Sprint Corporate Care. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Sprint Corporate Care?
GetHuman-scottp5:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-scottp5:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Sprint Corporate Care untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-scottp5:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Sprint Corporate Care lain?
GetHuman-scottp5:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Sprint Corporate Care mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-scottp5 diambil dari Sprint Corporate Care masalah perkhidmatan pelanggannya yang berlaku pada November 27, 2017.