Sprint Corporate Care: I had call Sprint about my phone bill being a l...
Sprint Corporate Care Ulasan pelanggan oleh pengguna GetHuman ~xyzman dari November 24, 2017
Latar belakang kes ~xyzman
GetHuman:~xyzman - bolehkah anda memberitahu pelanggan Sprint Corporate Care kami yang lain kapan kes anda berlaku?
~xyzman:Yeah. Jam late at night, pada November 22.
GetHuman:Adakah anda menghubungi Sprint Corporate Care, dan jika demikian, bagaimana?
GetHuman:Dan antara Sprint Corporate Care masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~xyzman senarai masalah biasa Sprint Corporate Care)
~xyzman:"Change plan" itulah sebabnya saya mencuba to call.
Ulasan ~xyzman terhadap Sprint Corporate Care perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Sprint Corporate Care GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~xyzman:I had call Sprint about my phone bill being a lot higher than usually and the customer care rep name Lou was the person I talk too. I had ask her why my bill is a lot higher but she couldn't even really answer my question cause she said I have to give her my password to look up my account and I told her I don't even know my password. She told me without my password than she won't be able to see my account. I gave her a password that I think it might be and she said no. I ask to talk to a manager and she said I have to hold on and she'll put the manager on the line for me. When the manager name Ashley came on the line I had ask her about my phone bill and she said I have to give her my password to get to my account. I told her I don't know my password cause I never go online to Sprint. Than I gave her the same password that I gave the customer care rep and she said it was correct. I had asked her why the customer care rep said it was the wrong password. She just said maybe she type it w
GetHuman:Mari kita mengukur pengalaman anda menghubungi Sprint Corporate Care. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Sprint Corporate Care?
~xyzman:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~xyzman:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Sprint Corporate Care untuk mengatasi masalah anda dengan cepat dan berkesan?
~xyzman:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Sprint Corporate Care lain?
~xyzman:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Sprint Corporate Care mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~xyzman diambil dari Sprint Corporate Care masalah perkhidmatan pelanggannya yang berlaku pada November 22, 2017.