Sprint Corporate Care: From Bad to Worse
Sprint Corporate Care Ulasan pelanggan oleh pengguna GetHuman GetHuman-vlsstaf dari November 30, 2017
Latar belakang kes GetHuman-vlsstaf
GetHuman:GetHuman-vlsstaf - bolehkah anda memberitahu pelanggan Sprint Corporate Care kami yang lain kapan kes anda berlaku?
GetHuman-vlsstaf:Yeah. Jam evening, pada November 29.
GetHuman:Adakah anda menghubungi Sprint Corporate Care, dan jika demikian, bagaimana?
GetHuman:Dan antara Sprint Corporate Care masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-vlsstaf senarai masalah biasa Sprint Corporate Care)
GetHuman-vlsstaf:"Cancel service" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-vlsstaf terhadap Sprint Corporate Care perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Sprint Corporate Care GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-vlsstaf:From Bad to Worse
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/29/17?
GetHuman-vlsstaf:Service has gone from bad to worse. Have been dealing with a problem for the last * months regarding my checking account. Have been lied to, hung up on, told that it was my bank (which I have contacted several times and there is nothing blocked). The representatives are either difficult to understand due to a language barrier or just rude. If they do not want to deal with the issue then they hang up on you and do not contact you back even though I request that if we are disconnect please contact me back so that I do not have to go through the process again. Had to call "Telecheck" to verify that I do not have a block on my checking account only to be told that I am not in their system and they do not have a problem. Then contacted CSR again for them to * way call me in to Telecheck to verify again. (idiots) Very few representatives have been very accommodating however my issue is still there and nothing has been done. I have been told that a representative will call me back within a week and no one calls. Sprint needs to hire more qualified personnel or just give up. All this money is going to what!! Going from one representative to another does not help the issue and what makes it more frustrating is repeating the same **** information that you have given the first one (which should be easier if you read the comments instead of repeating it again). I am very sure that if a corporate employee or the CEO had the same issues things would be a lot different - this is why I will track down a phone number and contact someone there today.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Sprint Corporate Care. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Sprint Corporate Care?
GetHuman-vlsstaf:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-vlsstaf:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Sprint Corporate Care untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-vlsstaf:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Sprint Corporate Care lain?
GetHuman-vlsstaf:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Sprint Corporate Care mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-vlsstaf diambil dari Sprint Corporate Care masalah perkhidmatan pelanggannya yang berlaku pada November 29, 2017.