Southern Living Magazine: The worst customer service I have ever delt wit...
Southern Living Magazine Ulasan pelanggan oleh pengguna GetHuman GetHuman-172235 dari November 14, 2017
Latar belakang kes GetHuman-172235
GetHuman:GetHuman-172235 - bolehkah anda memberitahu pelanggan Southern Living Magazine kami yang lain kapan kes anda berlaku?
GetHuman-172235:Yes I can. Jam morning, pada November 10.
GetHuman:Adakah anda menghubungi Southern Living Magazine, dan jika demikian, bagaimana?
GetHuman:Dan antara Southern Living Magazine masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-172235 senarai masalah biasa Southern Living Magazine)
GetHuman-172235:"None of those really matches why I wanted to call Southern Living Magazine that day." itulah sebabnya saya mencuba to call.
Ulasan GetHuman-172235 terhadap Southern Living Magazine perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Southern Living Magazine GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-172235:The worst customer service I have ever delt with. No one could help me and would transfer mr to a "specialist" but I would be on hold for **min before I hung up. I tried again with the same results. I renewed my subscription and ordered a gift subscription from my renewal notice that I received in the mail. My renewal was **.** and the gift was **.**. I sent a check for **.** on dec. **,****. Two days later my magazine came and there was an insert in it for * for * at $**.**. I want to know why I wasn't offered the same deal in my renewal since I have been a scriber for years. I got so aggravated with your cust service reps that I just canceled everything. I will start reading another magazine. They didn' want to help solve the problem, just pass it on to someone else. But there was never " someone else" to simply answer the phone. I have enjoyed the magazine so much , that is why I wanted to give it to my daughter as a birthday present.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Southern Living Magazine. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Southern Living Magazine?
GetHuman-172235:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-172235:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Southern Living Magazine untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-172235:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Southern Living Magazine lain?
GetHuman-172235:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Southern Living Magazine mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-172235 diambil dari Southern Living Magazine masalah perkhidmatan pelanggannya yang berlaku pada November 10, 2017.