Social Security: customer service rep sounded like they were asl...

Social Security Ulasan pelanggan oleh pengguna GetHuman ~sam_bolini dari November 26, 2017

Background on ~sam_bolini's case

GetHuman: ~sam_bolini - can you tell our other Social Security customers when your case took place?
~sam_bolini: Yeah. It was morning, on November 20.
GetHuman: Did you reach out to Social Security, and if so, how?
~sam_bolini: I used the 800-772-1213 number I found for on the GetHuman Social Security customer phone number page I was on: Social Security Customer Service Phone Number
GetHuman: And which of these common Social Security customer issues best describes the reason you wanted to talk to them?
(Shows ~sam_bolini a list of common Social Security problems)
~sam_bolini: "Missing Payment" was why I was trying to call.

~sam_bolini's review of Social Security customer service

GetHuman: So how would you sum up your experience for GetHuman's Social Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sam_bolini: customer service rep sounded like they were asleep or mentally challenged. answers were just read off a script and not responsive to questions. all because they took my dead mothers last check in VIOLATION of their own published rules.
GetHuman: Let's quantify your experience contacting Social Security. On a scale of 1 to 5, how easy is it go get help on a Social Security problem?
~sam_bolini: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sam_bolini: I'd give them a two out of five on communication.
GetHuman: And what about Social Security's ability to quickly and effectively address your problem?
~sam_bolini: For that I would say one out of five.
GetHuman: And finally- any advice for other Social Security customers?
~sam_bolini: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Social Security mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~sam_bolini taken from his Social Security customer service problem that occurred on November 20, 2017.

Social Security

2.34 of 5 stars | 147 reviews

~sam_bolini's Social Security Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Social Security, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Social Security in any way.

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