Skype: microsoft has the worst customer survice ever...

Skype Ulasan pelanggan oleh pengguna GetHuman GetHuman-228063 dari November 25, 2017

Background on GetHuman-228063's case

GetHuman: GetHuman-228063 - can you tell our other Skype customers when your case took place?
GetHuman-228063: Yup. It was morning, on November 24.
GetHuman: Did you reach out to Skype, and if so, how?
GetHuman-228063: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-228063 a list of common Skype problems)
GetHuman-228063: "Refund" was why I was trying to contact.

GetHuman-228063's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-228063: microsoft has the worst customer survice ever. it has NONE. the page kept me going in cicles. how they did not go out of bissnes yet..
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
GetHuman-228063: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-228063: I'd give them a one out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
GetHuman-228063: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
GetHuman-228063: Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Skype mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-228063 taken from his Skype customer service problem that occurred on November 24, 2017.


1.33 of 5 stars | 97 reviews

GetHuman-228063's Skype Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Skype, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Skype in any way.

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