SelectBlinds.com: TERRIBLE customer service!**I asked to speak to...
SelectBlinds.com Ulasan pelanggan oleh pengguna GetHuman ~unhappy customer dari November 19, 2017
Latar belakang kes ~unhappy customer
GetHuman:~unhappy customer - bolehkah anda memberitahu pelanggan SelectBlinds.com kami yang lain kapan kes anda berlaku?
~unhappy customer:Yup. Jam afternoon, pada November 11.
GetHuman:Adakah anda menghubungi SelectBlinds.com, dan jika demikian, bagaimana?
GetHuman:Dan antara SelectBlinds.com masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~unhappy customer senarai masalah biasa SelectBlinds.com)
~unhappy customer:"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan ~unhappy customer terhadap SelectBlinds.com perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan SelectBlinds.com GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~unhappy customer:TERRIBLE customer service!**I asked to speak to a manager since so that I could get a shipping label to return the shades that I asked NOT to be sent to me but I was told that he was too busy to come to the phone to speak to me. I said that I would until he was available because I wanted to settle the issue and so that I could go to another online window coverings store since I was not happy w*selectblinds.com. Since it was black Friday the sales would end that evening so I wanted to take care of this right away. The manager never came to the phone. This is by far the worst customer service that I have ever received in my life. They're attitude was NOT at all trying to keep a customer happy. It was the exact opposite. I have never written a negative review but because of such a horrible experience, I had to let others know. **Also the order form on website for the "cordless" section is misleading. It should only be cordless but apparently it still has to be selected to be cord
GetHuman:Mari kita mengukur pengalaman anda menghubungi SelectBlinds.com. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah SelectBlinds.com?
~unhappy customer:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~unhappy customer:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan SelectBlinds.com untuk mengatasi masalah anda dengan cepat dan berkesan?
~unhappy customer:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan SelectBlinds.com lain?
~unhappy customer:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk SelectBlinds.com mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~unhappy customer diambil dari SelectBlinds.com masalah perkhidmatan pelanggannya yang berlaku pada November 11, 2017.