SafeLink: Iam having a intermittent issue with my phone.I...
SafeLink Ulasan pelanggan oleh pengguna GetHuman ~upset and worried dari November 25, 2017
Background on ~upset and worried's case
GetHuman: ~upset and worried - can you tell our other SafeLink customers when your case took place?
~upset and worried: Yes. It was afternoon, on November 16.
GetHuman: Did you reach out to SafeLink, and if so, how?
GetHuman: And which of these common SafeLink customer issues best describes the reason you wanted to talk to them?
(Shows ~upset and worried a list of common SafeLink problems)
~upset and worried: "Check Application Status" was why I was trying to call.
~upset and worried's review of SafeLink customer service
GetHuman: So how would you sum up your experience for GetHuman's SafeLink customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~upset and worried: Iam having a intermittent issue with my phone.I have called tech support * times and have only had this device for * weeks. I cannot receive any help. My girlfriend is currently on oxygen and my phone is not working properly it shuts itself down....I dont know what I will do in an emergency ...
GetHuman: Let's quantify your experience contacting SafeLink. On a scale of 1 to 5, how easy is it go get help on a SafeLink problem?
~upset and worried: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~upset and worried: I'd give them a three out of five on communication.
GetHuman: And what about SafeLink's ability to quickly and effectively address your problem?
~upset and worried: For that I would say two out of five.
GetHuman: And finally- any advice for other SafeLink customers?
~upset and worried: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk SafeLink mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~upset and worried taken from his SafeLink customer service problem that occurred on November 16, 2017.