Rheem Heating & Cooling: I have had terrible customer service from your...
Rheem Heating & Cooling Ulasan pelanggan oleh pengguna GetHuman ~Hot water dari November 25, 2017
Latar belakang kes ~Hot water
GetHuman:~Hot water - bolehkah anda memberitahu pelanggan Rheem Heating & Cooling kami yang lain kapan kes anda berlaku?
~Hot water:Yes. Jam afternoon, pada November 15.
GetHuman:Adakah anda menghubungi Rheem Heating & Cooling, dan jika demikian, bagaimana?
GetHuman:Dan antara Rheem Heating & Cooling masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Hot water senarai masalah biasa Rheem Heating & Cooling)
~Hot water:"Warranty claim" itulah sebabnya saya mencuba to call.
Ulasan ~Hot water terhadap Rheem Heating & Cooling perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Rheem Heating & Cooling GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Hot water:I have had terrible customer service from your company. I purchased a Rheem hot water heater and had it installed. Soon afterward we noticed a loud flute like sound coming from the unit. I called my plumber that installed it, and he contacted Rheem. They said they would send out a repair kit, next day, and would have an installer contact me. One week later no part received, so I called again. It takes about ** minutes on hold to reach someone.* The service person told me there was no kit, that was a mistake, and he would send out a technician to repair the brand new unit. I asked why no one had informed me and was told they dont call out. Needless to say, I was never called by your local repair guy. That was over a week ago.* Wednesday ***** I called again (no reply to my emails). ** minutes on the phone and was told someone would contact me immediately to repair my new hot water heater. No one has called or contacted me.*I am not confidant that this is safe to use and would like it re
GetHuman:Mari kita mengukur pengalaman anda menghubungi Rheem Heating & Cooling. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Rheem Heating & Cooling?
~Hot water:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Hot water:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Rheem Heating & Cooling untuk mengatasi masalah anda dengan cepat dan berkesan?
~Hot water:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Rheem Heating & Cooling lain?
~Hot water:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Rheem Heating & Cooling mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Hot water diambil dari Rheem Heating & Cooling masalah perkhidmatan pelanggannya yang berlaku pada November 15, 2017.