Residential Credit Solutions (RCS): A rep named Cicilia was so rude and unprofessio...
Residential Credit Solutions (RCS) Ulasan pelanggan oleh pengguna GetHuman ~MSikder dari November 14, 2017
Latar belakang kes ~MSikder
GetHuman:~MSikder - bolehkah anda memberitahu pelanggan Residential Credit Solutions (RCS) kami yang lain kapan kes anda berlaku?
~MSikder:Sure. Jam morning, pada November 9.
GetHuman:Adakah anda menghubungi Residential Credit Solutions (RCS), dan jika demikian, bagaimana?
GetHuman:Dan antara Residential Credit Solutions (RCS) masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~MSikder senarai masalah biasa Residential Credit Solutions (RCS))
~MSikder:"Question" itulah sebabnya saya mencuba to call.
Ulasan ~MSikder terhadap Residential Credit Solutions (RCS) perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Residential Credit Solutions (RCS) GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~MSikder:A rep named Cicilia was so rude and unprofessional to say the least. By the way, I was so irritated I also asked her unprofessionally how long have you been working with this company ? Then, another Rep named Doug came and he put me on hold from *:** Pm - *:** PM. I hung up called again. It so happened the call was picked up by Cicilia. As soon as I told my Loan No. she immediately hung up. Finally, I got hold of an excellent lady sorry did not record her name. She took care of my issue. Due to some technical reason she could not schedule my payment but the rest was taken care of. So, it seems Mr. Dennis G. Stowe has all these mixtures extremely bad apples and very good apple. In fact, I was about to start a massive electronic campaign against this and write this to Mr. Stowe, honorable President & CEO, an excellent executive with a very long superb track record.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Residential Credit Solutions (RCS). Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Residential Credit Solutions (RCS)?
~MSikder:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~MSikder:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Residential Credit Solutions (RCS) untuk mengatasi masalah anda dengan cepat dan berkesan?
~MSikder:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Residential Credit Solutions (RCS) lain?
~MSikder:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Residential Credit Solutions (RCS) mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~MSikder diambil dari Residential Credit Solutions (RCS) masalah perkhidmatan pelanggannya yang berlaku pada November 9, 2017.