Public Service Company of Oklahoma: I called to report an outage, after being on ho...
Public Service Company of Oklahoma Ulasan pelanggan oleh pengguna GetHuman ~Upset dari November 20, 2017
Latar belakang kes ~Upset
GetHuman:~Upset - bolehkah anda memberitahu pelanggan Public Service Company of Oklahoma kami yang lain kapan kes anda berlaku?
~Upset :Yeah. Jam morning, pada November 19.
GetHuman:Adakah anda menghubungi Public Service Company of Oklahoma, dan jika demikian, bagaimana?
GetHuman:Dan antara Public Service Company of Oklahoma masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Upset senarai masalah biasa Public Service Company of Oklahoma)
~Upset :"Setup service" itulah sebabnya saya mencuba to call.
Ulasan ~Upset terhadap Public Service Company of Oklahoma perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Public Service Company of Oklahoma GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Upset :I called to report an outage, after being on hold for a very long time I got to talk to someone simply to be told that the outage was my fault because of a lack of payment on a deposit that I wasn't even aware I had to pay. Then I was told it would be up to * days to get power back on (it was a Friday afternoon). I asked to speak to a supervisor and was told one would call me back within *-* hours. I didn't hear from them so I called again, and again. Finally on the third call I got a very nice man to actually track down a supervisor for me to talk to. All was a waste of time because the supervisor was the least helpful of all, he said that the dispatch office was closed and could do nothing for me and it would be Monday or Tuesday before power was restored. I said I would pay extra whatever was needed to get power back on and was told it wasn't going to happen. I find that incredibly hard to believe that there was nothing they could do to turn it on. I was forced to go stay in a hote
GetHuman:Mari kita mengukur pengalaman anda menghubungi Public Service Company of Oklahoma. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Public Service Company of Oklahoma?
~Upset :Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Upset :Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Public Service Company of Oklahoma untuk mengatasi masalah anda dengan cepat dan berkesan?
~Upset :Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Public Service Company of Oklahoma lain?
~Upset :Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Public Service Company of Oklahoma mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Upset diambil dari Public Service Company of Oklahoma masalah perkhidmatan pelanggannya yang berlaku pada November 19, 2017.