Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT): Penn Dot closed due to flooding- I understand...
Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) Ulasan pelanggan oleh pengguna GetHuman ~drj dari November 6, 2017
Latar belakang kes ~drj
GetHuman:~drj - bolehkah anda memberitahu pelanggan Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) kami yang lain kapan kes anda berlaku?
~drj:Yes I can. Jam evening, pada November 1.
GetHuman:Adakah anda menghubungi Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT), dan jika demikian, bagaimana?
GetHuman:Dan antara Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~drj senarai masalah biasa Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT))
~drj:"Make a booking" itulah sebabnya saya mencuba to call.
Ulasan ~drj terhadap Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~drj:Penn Dot closed due to flooding- I understand, they don't control the weather. However, my son is scheduled to take his driver's skills test today- I learned through Penn Dot*€*s website that his test was now cancelled due to weather. I called "customer service"- horrendous. She stated, quite rudely, "Mam, none of the offices are closed at this time." I politely read the online announcement that the Riverfront office was closed....to which she sarcastically replied, "Oh, well....uh, Mam, that office is in HARRISBURG."....to which I replied, "yes, that is what I told you, he was scheduled in Harrisburg." She then said I would receive a call if he was cancelled....which I seriously doubt since they are closed. I asked if he now has to wait an additional * weeks.....I am remaining polite and calm. She tells me he will....as if I had * heads and was asking ridiculous questions. I went on to explain that the purpose in my call was to determine if there was anything in place to help reschedu
GetHuman:Mari kita mengukur pengalaman anda menghubungi Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT). Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT)?
~drj:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~drj:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) untuk mengatasi masalah anda dengan cepat dan berkesan?
~drj:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) lain?
~drj:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~drj diambil dari Pennsylvania Department of Transportation Driver and Vehicle Services (PennDOT) masalah perkhidmatan pelanggannya yang berlaku pada November 1, 2017.