Peapod: I just sent a e-mail but was cut off before I w...
Peapod Ulasan pelanggan oleh pengguna GetHuman ~Can't find it dari November 21, 2017
Latar belakang kes ~Can't find it
GetHuman:~Can't find it - bolehkah anda memberitahu pelanggan Peapod kami yang lain kapan kes anda berlaku?
~Can't find it :Yes. Jam middle of the night, pada November 13.
GetHuman:Adakah anda menghubungi Peapod, dan jika demikian, bagaimana?
GetHuman:Dan antara Peapod masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Can't find it senarai masalah biasa Peapod)
~Can't find it :"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan ~Can't find it terhadap Peapod perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Peapod GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Can't find it :I just sent a e-mail but was cut off before I was able to submit the e-mail. I was complaining about the poor service I have been receiving at Peapod. I have such long waits to reach a customer service rep, and it is just impossible to speak with a live Custoemr Service Rep, like a vice president or the person in charge of customer service. The customer service rep I finally reached gave me a customer service number to call, but I was not able to reach a live person, just got a lot of repeated prompts. I tried calling other Peapod numbers which I looked for in my telephone book. One office said they were closed (at **:** am on a Friday morning?) the other number I called the telephone kept ringing and ringing but no one picked up. When I called the Peapod Corporate Office (I tried * or * times), I was told the receptionist was busy and was given a prompt to follow. On my delivery order in February, **** I received a frozen package of tuna casserole, and it was opened at both end
GetHuman:Mari kita mengukur pengalaman anda menghubungi Peapod. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Peapod?
~Can't find it :Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Can't find it :Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Peapod untuk mengatasi masalah anda dengan cepat dan berkesan?
~Can't find it :Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Peapod lain?
~Can't find it :Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Peapod mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Can't find it diambil dari Peapod masalah perkhidmatan pelanggannya yang berlaku pada November 13, 2017.