Optus - Faults: third time i called and was on hold around ** m...

Optus - Faults Ulasan pelanggan oleh pengguna GetHuman ~Bluey dari November 27, 2017

Background on ~Bluey's case

GetHuman: ~Bluey - can you tell our other Optus - Faults customers when your case took place?
~Bluey: Yup. It was middle of the night, on November 25.
GetHuman: Did you reach out to Optus - Faults, and if so, how?
~Bluey: I used the 131 344 number I found for on the GetHuman Optus - Faults customer phone number page I was on: Optus - Faults Customer Service Phone Number
GetHuman: And which of these common Optus - Faults customer issues best describes the reason you wanted to talk to them?
(Shows ~Bluey a list of common Optus - Faults problems)
~Bluey: "Technical support" was why I was trying to call.

~Bluey's review of Optus - Faults customer service

GetHuman: So how would you sum up your experience for GetHuman's Optus - Faults customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bluey: third time i called and was on hold around ** mins everytime hang in there this time they say there is no fault static on the line all the time
GetHuman: Let's quantify your experience contacting Optus - Faults. On a scale of 1 to 5, how easy is it go get help on a Optus - Faults problem?
~Bluey: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bluey: I'd give them a one out of five on communication.
GetHuman: And what about Optus - Faults's ability to quickly and effectively address your problem?
~Bluey: For that I would say three out of five.
GetHuman: And finally- any advice for other Optus - Faults customers?
~Bluey: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Optus - Faults mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Bluey taken from his Optus - Faults customer service problem that occurred on November 25, 2017.

Optus - Faults

1.92 of 5 stars | 176 reviews

~Bluey's Optus - Faults Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Optus - Faults, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Optus - Faults in any way.

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