OfferUp: I can't reply back to my alerts.*Some of my pos...

Background on GetHuman-ronceros's case

GetHuman: GetHuman-ronceros - can you tell our other OfferUp customers when your case took place?
GetHuman-ronceros: Yeah. It was evening, on Disember 4.
GetHuman: Did you reach out to OfferUp, and if so, how?
GetHuman-ronceros: I used a help page I found on the GetHuman OfferUp customer service contact info page: Contact OfferUp Customer Service
GetHuman: And which of these common OfferUp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ronceros a list of common OfferUp problems)
GetHuman-ronceros: "Can't Contact Seller" was why I was trying to contact.

GetHuman-ronceros's review of OfferUp customer service

GetHuman: So how would you sum up your experience for GetHuman's OfferUp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ronceros: I can't reply back to my alerts.*Some of my post gets deleted. I don't know why.
GetHuman: Let's quantify your experience contacting OfferUp. On a scale of 1 to 5, how easy is it go get help on a OfferUp problem?
GetHuman-ronceros: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ronceros: I'd give them a three out of five on communication.
GetHuman: And what about OfferUp's ability to quickly and effectively address your problem?
GetHuman-ronceros: For that I would say two out of five.
GetHuman: And finally- any advice for other OfferUp customers?
GetHuman-ronceros: Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk OfferUp mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ronceros taken from his OfferUp customer service problem that occurred on Disember 4, 2017.

OfferUp

4.00 of 5 stars | 51 reviews

GetHuman-ronceros's OfferUp Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like OfferUp, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with OfferUp in any way.

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