Nintendo: Told them gamepad lost in luggage, they're send...
Nintendo Ulasan pelanggan oleh pengguna GetHuman ~Wisconsin One dari November 24, 2017
Background on ~Wisconsin One's case
GetHuman: ~Wisconsin One - can you tell our other Nintendo customers when your case took place?
~Wisconsin One: Yes. It was morning, on November 20.
GetHuman: Did you reach out to Nintendo, and if so, how?
GetHuman: And which of these common Nintendo customer issues best describes the reason you wanted to talk to them?
(Shows ~Wisconsin One a list of common Nintendo problems)
~Wisconsin One: "Technical support" was why I was trying to call.
~Wisconsin One's review of Nintendo customer service
GetHuman: So how would you sum up your experience for GetHuman's Nintendo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wisconsin One: Told them gamepad lost in luggage, they're sending replacement via *-day shipping for $***.**. Easy transaction
GetHuman: Let's quantify your experience contacting Nintendo. On a scale of 1 to 5, how easy is it go get help on a Nintendo problem?
~Wisconsin One: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wisconsin One: I'd give them a four out of five on communication.
GetHuman: And what about Nintendo's ability to quickly and effectively address your problem?
~Wisconsin One: For that I would say five out of five.
GetHuman: And finally- any advice for other Nintendo customers?
~Wisconsin One: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Nintendo mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Wisconsin One taken from his Nintendo customer service problem that occurred on November 20, 2017.