Nintendo: I did not get my question answered I asked this...

Nintendo Ulasan pelanggan oleh pengguna GetHuman ~Operetta dari November 27, 2017

Background on ~Operetta's case

GetHuman: ~Operetta - can you tell our other Nintendo customers when your case took place?
~Operetta: Yes I can. It was morning, on November 18.
GetHuman: Did you reach out to Nintendo, and if so, how?
~Operetta: I used the 800-255-3700 number I found for on the GetHuman Nintendo customer phone number page I was on: Nintendo Customer Service Phone Number
GetHuman: And which of these common Nintendo customer issues best describes the reason you wanted to talk to them?
(Shows ~Operetta a list of common Nintendo problems)
~Operetta: "Where to buy" was why I was trying to call.

~Operetta's review of Nintendo customer service

GetHuman: So how would you sum up your experience for GetHuman's Nintendo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Operetta: I did not get my question answered I asked this code number keeps coming to my *DS and I don't know what it is the code number is ***-****
GetHuman: Let's quantify your experience contacting Nintendo. On a scale of 1 to 5, how easy is it go get help on a Nintendo problem?
~Operetta: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Operetta: I'd give them a one out of five on communication.
GetHuman: And what about Nintendo's ability to quickly and effectively address your problem?
~Operetta: For that I would say four out of five.
GetHuman: And finally- any advice for other Nintendo customers?
~Operetta: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Nintendo mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Operetta taken from his Nintendo customer service problem that occurred on November 18, 2017.

Nintendo

2.88 of 5 stars | 109 reviews

~Operetta's Nintendo Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nintendo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nintendo in any way.

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