Hi I think Netflix is good but you DEFINITELY n...
Netflix Ulasan pelanggan oleh pengguna GetHuman GetHuman-paulhay dari November 29, 2017
Background on GetHuman-paulhay's case
GetHuman: GetHuman-paulhay - can you tell our other Netflix customers when your case took place?
GetHuman-paulhay: Sure. It was middle of the night, on November 20.
GetHuman: Did you reach out to Netflix, and if so, how?
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-paulhay a list of common Netflix problems)
GetHuman-paulhay: "Refund a Charge" was why I was trying to call.
GetHuman-paulhay's review of Netflix customer service
GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-paulhay: Hi I think Netflix is good but you DEFINITELY need to put the next few seasons of heartland on because season * (the last season on Netflix) was made in ****! It makes it look like you haven't updated it for * YEARS !!! Very unprofessional!
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
GetHuman-paulhay: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-paulhay: I'd give them a five out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
GetHuman-paulhay: For that I would say two out of five.
GetHuman: And finally- any advice for other Netflix customers?
GetHuman-paulhay: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Netflix mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-paulhay taken from his Netflix customer service problem that occurred on November 20, 2017.