Netflix: Hey.they took off spongebob and icarly ok this...

Netflix Ulasan pelanggan oleh pengguna GetHuman GetHuman-sarahma2 dari November 29, 2017

Background on GetHuman-sarahma2's case

GetHuman: GetHuman-sarahma2 - can you tell our other Netflix customers when your case took place?
GetHuman-sarahma2: Yes I can. It was morning, on November 27.
GetHuman: Did you reach out to Netflix, and if so, how?
GetHuman-sarahma2: I used the 888-638-3549 number I found for on the GetHuman Netflix customer phone number page I was on: Netflix Customer Service Phone Number
GetHuman: And which of these common Netflix customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sarahma2 a list of common Netflix problems)
GetHuman-sarahma2: "Cancel service" was why I was trying to call.

GetHuman-sarahma2's review of Netflix customer service

GetHuman: So how would you sum up your experience for GetHuman's Netflix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sarahma2: Hey.they took off spongebob and icarly ok this is sad really sad so plz put it back on plz
GetHuman: Let's quantify your experience contacting Netflix. On a scale of 1 to 5, how easy is it go get help on a Netflix problem?
GetHuman-sarahma2: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sarahma2: I'd give them a three out of five on communication.
GetHuman: And what about Netflix's ability to quickly and effectively address your problem?
GetHuman-sarahma2: For that I would say two out of five.
GetHuman: And finally- any advice for other Netflix customers?
GetHuman-sarahma2: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Netflix mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sarahma2 taken from his Netflix customer service problem that occurred on November 27, 2017.


3.85 of 5 stars | 636 reviews

GetHuman-sarahma2's Netflix Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Netflix, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Netflix in any way.

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