NationStar Mortgage: Our big loan was sold to nationstar after mod...
NationStar Mortgage Ulasan pelanggan oleh pengguna GetHuman ~msbsdrvr1 dari November 18, 2017
Latar belakang kes ~msbsdrvr1
GetHuman:~msbsdrvr1 - bolehkah anda memberitahu pelanggan NationStar Mortgage kami yang lain kapan kes anda berlaku?
~msbsdrvr1:Yes. Jam afternoon, pada November 16.
GetHuman:Adakah anda menghubungi NationStar Mortgage, dan jika demikian, bagaimana?
GetHuman:Dan antara NationStar Mortgage masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~msbsdrvr1 senarai masalah biasa NationStar Mortgage)
~msbsdrvr1:"Eligibility question" itulah sebabnya saya mencuba to call.
Ulasan ~msbsdrvr1 terhadap NationStar Mortgage perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan NationStar Mortgage GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~msbsdrvr1:Our big loan was sold to nationstar after mod, they two two payments for same month. then charged us ** dollars to give it back. for insufficient funds! Then boa sold small loan, we paid nationstar, boa took it back had to pay boa, another isf charge. next moth theytransfered it to nationstar again. we have just now realized boa took a small loan payment from our account (after we canselled auto pay) and we also paid nationstar. Tho say they didn't get it (but it was certified check. they got it. then we got a note sayong our western union ??? payment we made was insufficient funds! We bought the certified check at our credit union. not western union. and we are again charged . Keep in mind we are in the process of trial paymentsmmod on second mortgae (small loan) Ia sur this mix up is because they are planning on tryong to repo for the second mortgage. they are crooks. I have everything written down I have a lwyer and I will fight them in court till the end. this should be ill
GetHuman:Mari kita mengukur pengalaman anda menghubungi NationStar Mortgage. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah NationStar Mortgage?
~msbsdrvr1:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~msbsdrvr1:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan NationStar Mortgage untuk mengatasi masalah anda dengan cepat dan berkesan?
~msbsdrvr1:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan NationStar Mortgage lain?
~msbsdrvr1:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk NationStar Mortgage mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~msbsdrvr1 diambil dari NationStar Mortgage masalah perkhidmatan pelanggannya yang berlaku pada November 16, 2017.