NJ Unemployment: Every time I dialed the number, it was busy, so...
NJ Unemployment Ulasan pelanggan oleh pengguna GetHuman ~Jessica dari November 26, 2017
Latar belakang kes ~Jessica
GetHuman:~Jessica - bolehkah anda memberitahu pelanggan NJ Unemployment kami yang lain kapan kes anda berlaku?
~Jessica:Yes. Jam afternoon, pada November 17.
GetHuman:Adakah anda menghubungi NJ Unemployment, dan jika demikian, bagaimana?
GetHuman:Dan antara NJ Unemployment masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Jessica senarai masalah biasa NJ Unemployment)
~Jessica:"Missed payments" itulah sebabnya saya mencuba to call.
Ulasan ~Jessica terhadap NJ Unemployment perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan NJ Unemployment GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Jessica:Every time I dialed the number, it was busy, so I literally kept redialing over and over until I could get through--took about ** minutes. The gentleman that picked up immediately looked up my claim to find out what the issue was. Back in October my claim was pended after * months of receiving benefits, and I was instructed to continue to claim but would have to wait for an agent to contact me for more details. The man I spoke to transferred me to someone after he was unable to resolve the problem. A very kind woman took my call from there, but was also unable to determine why my claim was pended. She said I would need to speak to a technician, but there weren't any available. She confirmed my phone number and promised someone would call me back later today. Fingers crossed. My problem hasn't been resolved yet, but the people I spoke to tried to be helpful.
GetHuman:Mari kita mengukur pengalaman anda menghubungi NJ Unemployment. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah NJ Unemployment?
~Jessica:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Jessica:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan NJ Unemployment untuk mengatasi masalah anda dengan cepat dan berkesan?
~Jessica:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan NJ Unemployment lain?
~Jessica:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk NJ Unemployment mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Jessica diambil dari NJ Unemployment masalah perkhidmatan pelanggannya yang berlaku pada November 17, 2017.