NET 10: net** customer service *****
NET 10 Ulasan pelanggan oleh pengguna GetHuman GetHuman-algreni dari November 29, 2017
Background on GetHuman-algreni's case
GetHuman: GetHuman-algreni - can you tell our other NET 10 customers when your case took place?
GetHuman-algreni: Yeah. It was middle of the night, on November 26.
GetHuman: Did you reach out to NET 10, and if so, how?
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-algreni a list of common NET 10 problems)
GetHuman-algreni: "Account access" was why I was trying to call.
GetHuman-algreni's review of NET 10 customer service
GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-algreni: net** customer service *****
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-algreni: Been three days to have old phone * transferred to new phone. Have reference * and keep getting told wait another ** minutes (* times) we are working on your problem. Hello, at least let me talk to a human.
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
GetHuman-algreni: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-algreni: I'd give them a five out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
GetHuman-algreni: For that I would say one out of five.
GetHuman: And finally- any advice for other NET 10 customers?
GetHuman-algreni: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk NET 10 mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-algreni taken from his NET 10 customer service problem that occurred on November 26, 2017.