NET 10: OK I cant find how to edit my previous review...

NET 10 Ulasan pelanggan oleh pengguna GetHuman ~puppyskunky dari November 28, 2017

Background on ~puppyskunky's case

GetHuman: ~puppyskunky - can you tell our other NET 10 customers when your case took place?
~puppyskunky: Sure. It was afternoon, on November 24.
GetHuman: Did you reach out to NET 10, and if so, how?
~puppyskunky: I used the 800-876-5753 number I found for on the GetHuman NET 10 customer phone number page I was on: NET 10 Customer Service Phone Number
GetHuman: And which of these common NET 10 customer issues best describes the reason you wanted to talk to them?
(Shows ~puppyskunky a list of common NET 10 problems)
~puppyskunky: "Complaint" was why I was trying to call.

~puppyskunky's review of NET 10 customer service

GetHuman: So how would you sum up your experience for GetHuman's NET 10 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~puppyskunky: OK I cant find how to edit my previous review, so let me write a new review. I was calling *** not ***. my bad!! sorry. when i called *** I reached someone fairly quickly. She wasnt able to resolve my problem, but she tried and was pleasant. She said a tech would contact me and fix the issue within ** hrs. We will see.
GetHuman: Let's quantify your experience contacting NET 10. On a scale of 1 to 5, how easy is it go get help on a NET 10 problem?
~puppyskunky: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~puppyskunky: I'd give them a five out of five on communication.
GetHuman: And what about NET 10's ability to quickly and effectively address your problem?
~puppyskunky: For that I would say two out of five.
GetHuman: And finally- any advice for other NET 10 customers?
~puppyskunky: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk NET 10 mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~puppyskunky taken from his NET 10 customer service problem that occurred on November 24, 2017.

NET 10

2.33 of 5 stars | 274 reviews

~puppyskunky's NET 10 Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like NET 10, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with NET 10 in any way.

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