Mitsubishi Motors: Poor treatment at a Mitsubishi dealership
Mitsubishi Motors Ulasan pelanggan oleh pengguna GetHuman GetHuman-beaverke dari Disember 7, 2017
Latar belakang kes GetHuman-beaverke
GetHuman:GetHuman-beaverke - bolehkah anda memberitahu pelanggan Mitsubishi Motors kami yang lain kapan kes anda berlaku?
GetHuman-beaverke:Sure. Jam afternoon, pada Disember 3.
GetHuman:Adakah anda menghubungi Mitsubishi Motors, dan jika demikian, bagaimana?
GetHuman:Dan antara Mitsubishi Motors masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-beaverke senarai masalah biasa Mitsubishi Motors)
GetHuman-beaverke:"Returns" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-beaverke terhadap Mitsubishi Motors perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Mitsubishi Motors GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-beaverke:Poor treatment at a Mitsubishi dealership
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 12/03/17?
GetHuman-beaverke:I had a terrible transaction with Boardman Mitsubishi owner Jerry Sandford in Boardman, Ohio and it's still unresolved.**I did receive a call from their PR*internet manager Erin Waldron. Ms. Waldron was apologetic and said that she had rectified the situation with the salesman's rude behavior (see below). Ms. Waldron CONCURRED with my assessment that Mr. Sandford's dealership and I had agreed to the $**,*** price I had offered for a used **** Honda Fit. She asked what could be done to address my unhappiness. I told Ms. Waldron that I simply wanted a refund of $*** of the additional $*** I had paid (at my request, the dealership had put two new front tires on the car I bought, since the ones it had were completely bald and unsafe). She took this request to Mr. Sandford, who flatly refused, and who offered instead that I could**a) return the car for a full refund (another **-minute roundtrip drive and taking yet another day off work with a second person, since I would need a ride home) or*b) get a free oil change.**I told Ms. Waldron that this was unsatisfactory and that Mr. Sandford was taking the short-term view, since I was clearly an unsatisfied, vocal and articulate customer. I said I thought he should take the long-term view and honor my original offer because it was the right thing to do. She apologetically said that this was impossible.**I wanted to let you know how poorly this particular Mitsubishi dealership is treating a paying customer. Many thanks for taking the time to read this.**Catherine S. Vodrey******@***.com or ***-***-**** *** * ***Dear Mr. Sandford:**I am e-mailing you regarding the **** used Honda Fit I bought this afternoon at Boardman Mitsubishi. While I am very happy with the car itself, I have to say that I was disturbed with the way the transaction transpired. You can see from the e-mail exchange I had below with both Julie and Krissy why I felt that my $**,*** offer had been accepted. It wasn't til Krissy e-mailed me this morning ** minutes after I had left East Liverpool to drive to your dealership that there was any doubt cast in my mind (and please note that I didn't get her e-mail until I had already made the **-minute drive to the dealership).**I couldn't possibly have been clearer with both Julie and Krissy Patton that I wasn't interested in making a **-minute roundtrip drive to Boardman -- accompanied by my sister, with both of us taking time off work -- unless I felt my $**,*** offer had been settled. *I can provide the remainder of the e-mail . . . but this form won't let me in the space allotted.*
GetHuman:Mari kita mengukur pengalaman anda menghubungi Mitsubishi Motors. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Mitsubishi Motors?
GetHuman-beaverke:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-beaverke:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Mitsubishi Motors untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-beaverke:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Mitsubishi Motors lain?
GetHuman-beaverke:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Mitsubishi Motors mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-beaverke diambil dari Mitsubishi Motors masalah perkhidmatan pelanggannya yang berlaku pada Disember 3, 2017.