Minneapolis Star Tribune: We have been trying to get the paper for weeks...
Minneapolis Star Tribune Ulasan pelanggan oleh pengguna GetHuman GetHuman-153931 dari November 1, 2017
Latar belakang kes GetHuman-153931
GetHuman:GetHuman-153931 - bolehkah anda memberitahu pelanggan Minneapolis Star Tribune kami yang lain kapan kes anda berlaku?
GetHuman-153931:Sure. Jam evening, pada Oktober 22.
GetHuman:Adakah anda menghubungi Minneapolis Star Tribune, dan jika demikian, bagaimana?
GetHuman:Dan antara Minneapolis Star Tribune masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-153931 senarai masalah biasa Minneapolis Star Tribune)
GetHuman-153931:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-153931 terhadap Minneapolis Star Tribune perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Minneapolis Star Tribune GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-153931:We have been trying to get the paper for weeks now. Between payment issues to delivery issues I finally gave up. All we wanted was the Sunday paper, but after * calls to the Trib over a two week time (and still no paper) all they could tell me was that they could have another paper delivered in *-*.* hours. They have no system in place to track who delivers the paper and if it actually gets there. Basically, the left hand doesn't know what the right hand is doing. We called about this problem the first week we didn't get the paper and a week later when the same thing happened I had to call again. It took ** minutes before I was connected to a person on the phone. When she was unable to solve ANY of the issues I finally said cancel our subscription. Then she informed me that I would not be credited the full amount, dispite the fact that we have never actually received a paper. So I had to ask for her supervisor, which required another ** minutes on hold for me. Finally, I was t
GetHuman:Mari kita mengukur pengalaman anda menghubungi Minneapolis Star Tribune. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Minneapolis Star Tribune?
GetHuman-153931:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-153931:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Minneapolis Star Tribune untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-153931:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Minneapolis Star Tribune lain?
GetHuman-153931:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Minneapolis Star Tribune mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-153931 diambil dari Minneapolis Star Tribune masalah perkhidmatan pelanggannya yang berlaku pada Oktober 22, 2017.