Microsoft - Tech Support: Hello,**I have a complaint regarding the servic...
Microsoft - Tech Support Ulasan pelanggan oleh pengguna GetHuman ~MadatMS dari November 26, 2017
Latar belakang kes ~MadatMS
GetHuman:~MadatMS - bolehkah anda memberitahu pelanggan Microsoft - Tech Support kami yang lain kapan kes anda berlaku?
~MadatMS:Yup. Jam evening, pada November 25.
GetHuman:Adakah anda menghubungi Microsoft - Tech Support, dan jika demikian, bagaimana?
GetHuman:Dan antara Microsoft - Tech Support masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~MadatMS senarai masalah biasa Microsoft - Tech Support)
~MadatMS:"Recover Account" itulah sebabnya saya mencuba to call.
Ulasan ~MadatMS terhadap Microsoft - Tech Support perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Microsoft - Tech Support GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~MadatMS:Hello,**I have a complaint regarding the service you give (or lack thereof) to your customers. **I have had an issue with my MS Outlook going on one month (repeated issue). I was on with support for * hours yesterday, with no answers. She stated she would she would have a level * tech call me the following day to help. They would call between **-** E time. They called at **:** and as of right now (*:** PM Eastern) I am still on with them with no results. **After almost * hours and repeated interruptions ("I will be back" and no remote work being done) clearly he was assisting others. I asked him to pls focus on me as I had been in front of the computer for almost * hours with no end in sight. I asked why he kept placing me on hold and not working remotely. He stated MS has them "multi task, taking care of * and sometime * people at a time". He knows this is frustrating to me (and others) but this is how they do it. He then told me I may have to call Sony for help as it may be a sto
GetHuman:Mari kita mengukur pengalaman anda menghubungi Microsoft - Tech Support. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Microsoft - Tech Support?
~MadatMS:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~MadatMS:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Microsoft - Tech Support untuk mengatasi masalah anda dengan cepat dan berkesan?
~MadatMS:Untuk itu saya katakan four daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Microsoft - Tech Support lain?
~MadatMS:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Microsoft - Tech Support mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~MadatMS diambil dari Microsoft - Tech Support masalah perkhidmatan pelanggannya yang berlaku pada November 25, 2017.