LG Electronics: LG V** broke effortlessly ** days after purchase?
LG Electronics Ulasan pelanggan oleh pengguna GetHuman GetHuman-steveco2 dari Disember 1, 2017
Latar belakang kes GetHuman-steveco2
GetHuman:GetHuman-steveco2 - bolehkah anda memberitahu pelanggan LG Electronics kami yang lain kapan kes anda berlaku?
GetHuman-steveco2:Yes. Jam afternoon, pada November 29.
GetHuman:Adakah anda menghubungi LG Electronics, dan jika demikian, bagaimana?
GetHuman:Dan antara LG Electronics masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-steveco2 senarai masalah biasa LG Electronics)
GetHuman-steveco2:"Technical support" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-steveco2 terhadap LG Electronics perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan LG Electronics GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-steveco2:LG V** broke effortlessly ** days after purchase?
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/29/17?
GetHuman-steveco2:I've recently purchased a LG V** and I believe its defective, the screen broke ** days after purchase from being dropped indoors on a soft surface... Normally I would have purchased a case right when I bought it but the sales rep. boasted that this phone is the most durable phone on the market and then showed me commercials where multiple people are purposely dropping the phone on cement then showing the camera that the phone is fine. I called LG customer service about * week ago and I talked to several people telling me that they can't determine anything until I send the phone to the technicians, it felt as if there was no concern about the issue almost as if the representatives themselves just assumed I was trying to somehow get something for free. The reps told me they would send out a package with free shipping so the techs could look at it but its been a week now and no one has gotten back to me and I haven't received any package yet? How long does this sort of thing take?**I attempted to return the phone to Z-Wireless (certified Verizon dealer) where I had bought it but they told me the warranty was void because the phone was broken and my warranty has now ended for the V-** on the store level and now I'm stuck with a broken phone that didn't even last * weeks after purchase, even though every commercial that has been produced says something about being durable??? It either seems like a defective phone or insane false advertisement, out of the * phone I've owned thus far in my life the LG-V** is easily the most fragile in comparison and on top of that one of the main selling points seem to be "Durability"???
GetHuman:Mari kita mengukur pengalaman anda menghubungi LG Electronics. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah LG Electronics?
GetHuman-steveco2:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-steveco2:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan LG Electronics untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-steveco2:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan LG Electronics lain?
GetHuman-steveco2:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk LG Electronics mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-steveco2 diambil dari LG Electronics masalah perkhidmatan pelanggannya yang berlaku pada November 29, 2017.