Kay Jewelers: Horrible costumer experience
Kay Jewelers Ulasan pelanggan oleh pengguna GetHuman GetHuman-xocalei dari November 30, 2017
Latar belakang kes GetHuman-xocalei
GetHuman:GetHuman-xocalei - bolehkah anda memberitahu pelanggan Kay Jewelers kami yang lain kapan kes anda berlaku?
GetHuman-xocalei:Yes. Jam morning, pada November 22.
GetHuman:Adakah anda menghubungi Kay Jewelers, dan jika demikian, bagaimana?
GetHuman:Dan antara Kay Jewelers masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-xocalei senarai masalah biasa Kay Jewelers)
GetHuman-xocalei:"Returns" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-xocalei terhadap Kay Jewelers perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Kay Jewelers GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-xocalei:Horrible costumer experience
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/22/17?
GetHuman-xocalei:I'm just emailing you to let you know about the horrible costumer experience I had lastnight while at your monroeville location. I was picking up a ring that my sister and I had bought our mother for Christmas. All I had asked was if I was able to pick it up beings it was in my sisters name that's it. The women helping me didn't know the answer so she had asked the women next to her named lori who had also been helping a costumer at that exact moment. All she had to tell me was I'm sorry you have to be the person who purchased the ring and have the yellow receipt. Instead she was so rude with an attitude basically saying she can't help me at all and there's nothing she can do about it beings I'm not the one who purchased in infront of everyone in the store it's one thing to tell me nicely that I can't be the person to pick it up but to have such a horrible attitude infront of everyone and the costumer she was also dealing with is horrible. I've shopped at Kay forever especially that location I will never come back there!
GetHuman:Mari kita mengukur pengalaman anda menghubungi Kay Jewelers. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Kay Jewelers?
GetHuman-xocalei:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-xocalei:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Kay Jewelers untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-xocalei:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Kay Jewelers lain?
GetHuman-xocalei:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Kay Jewelers mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-xocalei diambil dari Kay Jewelers masalah perkhidmatan pelanggannya yang berlaku pada November 22, 2017.