Hughesnet: Finally I was able to quickly reach a competent...
Hughesnet Ulasan pelanggan oleh pengguna GetHuman ~GreenSage420 dari November 27, 2017
Background on ~GreenSage420's case
GetHuman: ~GreenSage420 - can you tell our other Hughesnet customers when your case took place?
~GreenSage420: Yes I can. It was morning, on November 23.
GetHuman: Did you reach out to Hughesnet, and if so, how?
GetHuman: And which of these common Hughesnet customer issues best describes the reason you wanted to talk to them?
(Shows ~GreenSage420 a list of common Hughesnet problems)
~GreenSage420: "Technical support" was why I was trying to call.
~GreenSage420's review of Hughesnet customer service
GetHuman: So how would you sum up your experience for GetHuman's Hughesnet customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GreenSage420: Finally I was able to quickly reach a competent, English-speaking representative!! My concerns were promptly and efficiently addressed after several minutes on hold
GetHuman: Let's quantify your experience contacting Hughesnet. On a scale of 1 to 5, how easy is it go get help on a Hughesnet problem?
~GreenSage420: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GreenSage420: I'd give them a two out of five on communication.
GetHuman: And what about Hughesnet's ability to quickly and effectively address your problem?
~GreenSage420: For that I would say three out of five.
GetHuman: And finally- any advice for other Hughesnet customers?
~GreenSage420: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Hughesnet mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~GreenSage420 taken from his Hughesnet customer service problem that occurred on November 23, 2017.