HughesNet: a hughes net rep came in as if he were here to...
HughesNet Ulasan pelanggan oleh pengguna GetHuman ~bettysueathome dari November 22, 2017
Latar belakang kes ~bettysueathome
GetHuman:~bettysueathome - bolehkah anda memberitahu pelanggan HughesNet kami yang lain kapan kes anda berlaku?
~bettysueathome:Yup. Jam middle of the night, pada November 20.
GetHuman:Adakah anda menghubungi HughesNet, dan jika demikian, bagaimana?
GetHuman:Dan antara HughesNet masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~bettysueathome senarai masalah biasa HughesNet)
~bettysueathome:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan ~bettysueathome terhadap HughesNet perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan HughesNet GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~bettysueathome:a hughes net rep came in as if he were here to install my internet that was supposed to be frontier he said he said he was here to install my internet i said oh you are from dish and he said yes he falsecified this as he was from hughes net. frontier did not get installed he committed fraud claimed to be from dish. he was from hughes net instead of dish. charged $** cash to install pole and when he got thru he put a hughes net dish on it. He then played with a hand held computer in my home and showed my husband of age ** that did not know what a hand held computer was. he told my husband to draw on the blank screen as he did it was a lot of fun told my husband to write his name with his finger on the blank screen. then turned out to be a signature for a * year contract we found this out when we got our first bill he charged our credit card$***.** and $**.** for a total of $***.** he had no consent from us he could charge our credit card we have asked hughes net to refund our credit
GetHuman:Mari kita mengukur pengalaman anda menghubungi HughesNet. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah HughesNet?
~bettysueathome:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~bettysueathome:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan HughesNet untuk mengatasi masalah anda dengan cepat dan berkesan?
~bettysueathome:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan HughesNet lain?
~bettysueathome:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk HughesNet mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~bettysueathome diambil dari HughesNet masalah perkhidmatan pelanggannya yang berlaku pada November 20, 2017.