Hertz - Customer Support: We recently visited the local hertz store on me...
Hertz - Customer Support Ulasan pelanggan oleh pengguna GetHuman ~mortgageman dari November 19, 2017
Latar belakang kes ~mortgageman
GetHuman:~mortgageman - bolehkah anda memberitahu pelanggan Hertz - Customer Support kami yang lain kapan kes anda berlaku?
~mortgageman:Yes. Jam afternoon, pada November 10.
GetHuman:Adakah anda menghubungi Hertz - Customer Support, dan jika demikian, bagaimana?
GetHuman:Dan antara Hertz - Customer Support masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~mortgageman senarai masalah biasa Hertz - Customer Support)
~mortgageman:"Cancel booking" itulah sebabnya saya mencuba to call.
Ulasan ~mortgageman terhadap Hertz - Customer Support perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Hertz - Customer Support GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~mortgageman:We recently visited the local hertz store on mendenhall rd here in Memphis tn. since it was a fairly new location expecting some great customer service (from a new store)from the start we were never greeted properly as with the competitors we visited that day.This lady had the attitude that we did them a favour by coming to that store. When the lady arrived that my wife spoke with over the phone she appeared to be distressed about something or just looked like she just ate lemon peelings, never a professional greeting or acknowledgment of me the spouse who was paying the bill. I have been in business for ** years and that was the most unprofessional person I have ever seen, she was like the Al Capone of Hertz. My wife was yelled at and literary force to take a car that she didn't want after being told by another Hertz member that she could upgrade without any extra charges, per an email directly from hertz, but the agent exclaimed "they don't run nuttin ova here baby! they cant tell u
GetHuman:Mari kita mengukur pengalaman anda menghubungi Hertz - Customer Support. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Hertz - Customer Support?
~mortgageman:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~mortgageman:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Hertz - Customer Support untuk mengatasi masalah anda dengan cepat dan berkesan?
~mortgageman:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Hertz - Customer Support lain?
~mortgageman:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Hertz - Customer Support mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~mortgageman diambil dari Hertz - Customer Support masalah perkhidmatan pelanggannya yang berlaku pada November 10, 2017.