Goodyear Tire: I had called a Goodyear dealer (I just grabed a...
Goodyear Tire Ulasan pelanggan oleh pengguna GetHuman ~BeToney dari November 6, 2017
Latar belakang kes ~BeToney
GetHuman:~BeToney - bolehkah anda memberitahu pelanggan Goodyear Tire kami yang lain kapan kes anda berlaku?
~BeToney:Yeah. Jam afternoon, pada Oktober 29.
GetHuman:Adakah anda menghubungi Goodyear Tire, dan jika demikian, bagaimana?
GetHuman:Dan antara Goodyear Tire masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~BeToney senarai masalah biasa Goodyear Tire)
~BeToney:"Returns" itulah sebabnya saya mencuba to call.
Ulasan ~BeToney terhadap Goodyear Tire perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Goodyear Tire GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~BeToney:I had called a Goodyear dealer (I just grabed a phone number from the yellow pages*for my area. The sales person said they had * tires excellent for my car which had a $**.** rebate on two of four tires, $***.**.*I called them on about July ** or so, ask him if rebate was at all Goodyear stores. He said yes. I told him my car was currently being used and would get in touch with him or a Goodyear dealer as soon as the car could be available. HE FAILED TO MENTION THAT THE REBATE EXPIRED JULY **st (last day). When I was able to get tires the rebate had dwindled to $**.**. I was not pleased with this, but purchased the tires anyway, I was already there an I like US made Goodyear tires. I emailed Goodyear twice about not being informed about the ***** rebate expiration date.*My next two vehicles, one soon the next in spring will have Cooper tires, also made in USA.*I am retired and work in an Auto Parts store.*I see many people everyday, they will know about the incompetent Gooodyear sales
GetHuman:Mari kita mengukur pengalaman anda menghubungi Goodyear Tire. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Goodyear Tire?
~BeToney:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~BeToney:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Goodyear Tire untuk mengatasi masalah anda dengan cepat dan berkesan?
~BeToney:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Goodyear Tire lain?
~BeToney:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Goodyear Tire mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~BeToney diambil dari Goodyear Tire masalah perkhidmatan pelanggannya yang berlaku pada Oktober 29, 2017.